Welcome to the Xwmegroup website (hereinafter referred to as the “Website”). We understand the importance of your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information.
1. Information We Collect
When you visit our Website or interact with us, we may collect the following information:
- Information you actively provide: When you use our “Get Quotation” feature, submit an inquiry form, or contact us, we collect the name, email address, phone number, company name, required product quantities, and other messages you provide.
- Information collected automatically: When you browse this Website, we automatically collect your IP address, browser type, device information, access times, and data regarding the product pages you view (for example, through the use of Cookies or similar tracking technologies).
2. How We Use Your Information
The information we collect is primarily used for the following purposes:
- Processing your inquiries and quotations: To evaluate your product requirements, calculate quantities, and provide you with accurate commercial quotations.
- Customer service and communication: To respond to your questions, provide technical support, or send you service-related notifications.
- Internal business operations: Your form submissions may be synchronized to our internal automated office systems (OA) or Customer Relationship Management (CRM) systems via API interfaces to allow our sales team to efficiently follow up on your leads.
- Website optimization and security: To analyze website traffic, improve the user interface experience, and prevent potential security threats.
3. Information Sharing and Disclosure
We promise not to sell your personal information to third parties. We only share your information under the following circumstances:
- Authorized Service Providers: We may share necessary information with third parties who assist us in operating our website, processing data, or managing internal business systems (such as server hosting providers or system integration technical services). These service providers are bound by strict confidentiality obligations.
- Legal Requirements: We may disclose relevant information when required by law or regulation, or to protect the legal rights of [Company Name] and its users.
4. Cookies and Tracking Technologies
This Website uses Cookies to remember your preferences (such as tracking the count of unique product types in your inquiry list) and to understand how users interact with our site. You can refuse or manage Cookies through your browser settings, but this may affect the normal operation of certain features on the Website (such as the inquiry cart).
5. Your Rights
Depending on the laws of your country or region (such as the EU GDPR), you may have the right to:
- Request access to the personal data we hold about you.
- Request the correction of inaccurate data.
- Request the deletion of your personal data.
- Withdraw consent or object to our processing of your data for marketing purposes. To exercise these rights, please contact us using the information provided at the bottom of this policy.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: contact@shxwme.com
- Company Address: 9 Wanling Road, Lingang New Area Wanxiang Industrial Zone, Pudong New Area, Shanghai